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Terms of Use

Last revised on September 9th, 2024

Effective from September 9th, 2024, A.s. House of Electronics India Private Limited, with registration number U47912MH2023PTC405023 (hereinafter referred to as the "Company," "we," "us," or "our"), is committed to delivering services to users worldwide. These Terms of Use are designed to outline the services and software provided to you, our user.

Welcome to https://in.e-payhub.net/. These Terms of Use (referred to as the "Agreement") govern the relationship between you, whether as a user, customer, or agent, and A.s. House of Electronics India Private Limited, with registration number U47912MH2023PTC405023 (referred to as the "Company").

1. Acceptance of Terms of Use Agreement. 

By creating an account on the Company’s official website, whether through a mobile device, mobile app, or computer (collectively referred to as the "Service"), you agree to be bound by (i) these Terms of Use (referred to as the "Agreement"), (ii) our Privacy Policy, which is incorporated into this Agreement by reference, and (iii) any additional terms accepted when purchasing extra features, products, or services offered through the Service (collectively referred to as this "Agreement"). If you do not agree with all the terms of this Agreement, please do not use the Service.

We reserve the right to update this Agreement and the Service from time to time for reasons such as complying with legal requirements, introducing new features, or adapting to business practices. The most current version of this Agreement will be available on the Company’s official website at https://in.e-payhub.net/ in the relevant section on the homepage. We recommend that you review it regularly. The latest version of the Agreement will always be in effect. If the changes significantly impact your rights or obligations, we will provide at least 30 days' notice (unless restricted by applicable law) through reasonable methods, such as through the Service or via email. Continued use of the Service after the changes take effect indicates your acceptance of the revised Agreement.

2. Eligibility.

You may not create an account, access, or use the Service or its underlying systems unless you meet the following conditions: you must be at least 18 years old, capable of entering into a binding agreement with https://in.e-payhub.net/, and not restricted from using our services under the laws of India or any other relevant jurisdiction. Additionally, you must comply with this Agreement and follow all applicable local, state, national, and international laws, regulations, and rules.

3. Your Account.

To utilize the services provided by the Company on its official website, available at https://in.e-payhub.net/, you may log in using various methods offered on the site. For detailed information regarding the data we collect and its usage, please consult our Privacy Policy.

You are responsible for maintaining the confidentiality of your login credentials and are fully accountable for any activities carried out under your account. If you believe your account security has been compromised, please contact us immediately via the official website or by email at [email protected].

4. Modifying the Service and Termination.

The Company is dedicated to improving the Service and introducing new features for your benefit. Consequently, we may periodically add new functionalities or enhancements and potentially remove existing ones. If these changes do not materially affect your rights or obligations, we may not provide prior notice. However, if we need to suspend the Service, we will notify you in advance, unless urgent safety or security concerns prevent us from doing so.

To cancel your account, you can follow the instructions provided under "Settings" within the Service. If your payments are processed through third-party services like the Apple App Store or Google Play Store, ensure you handle in-app purchases through those services to avoid additional charges. The Company reserves the right to terminate your account at any time without notice if it determines you have violated this Agreement. No refunds will be issued for any purchases upon such termination.

Upon closing your account, this Agreement will end, except for Sections 4, 5, and 12 through 19, which will remain in effect for both you and the Company.

5. Safety and Your Interactions with Other Members.

The Company strives to create a respectful environment through features like double opt-in, which ensures communication only occurs after mutual interest is expressed. However, the Company is not liable for the behavior of any member, whether on or off the Service. Exercise caution in all interactions with other members, especially if communicating outside of the Service or arranging in-person meetings. You should review and comply with the Company’s Privacy Policy before using the Service. You agree not to disclose your financial information, such as credit card or bank account details, or to transfer money to other members.

You are solely responsible for your interactions with other members. The Company does not conduct criminal background checks or investigate the backgrounds of its members and does not guarantee or make claims about their behavior or compatibility.

6. Rights that the Company Grants You.

The Company grants you a personal, worldwide, royalty-free, non-transferable, non-exclusive, revocable, and non-sublicensable license to access and use the Service. This license is solely for the purpose of using the Service as intended by the Company and in accordance with this Agreement. The license and any access rights will be automatically revoked if you engage in any of the following activities:

1 - Commercial Use: You are prohibited from using the Service or any content from the Service for commercial purposes without our explicit written permission. You must not copy, modify, transmit, create derivative works from, or reproduce any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property available through the Service without our prior written consent.

2 - Impersonation and Automated Access: You must not falsely imply that any statements you make are endorsed by the Company. The use of automated tools such as robots, bots, spiders, crawlers, or scrapers to access, retrieve, index, or reproduce the Service or its content is forbidden. Additionally, you may not use the Service in a way that disrupts or negatively impacts its operation or the connected servers and networks.

3 - Security Violations: Uploading viruses or malicious code that compromises the security of the Service is prohibited. You must not forge headers or manipulate identifiers to disguise the origin of information transmitted through the Service, nor frame or mirror any part of the Service without prior written authorization from the Company. Using meta tags or code that references the Company or the Service to direct users to other websites is also not allowed.

4 - Modification and Reverse Engineering: Modifying, adapting, sublicensing, translating, selling, reverse engineering, or disassembling any part of the Service, or enabling others to do so, is prohibited. You may not use or develop third-party applications that interact with the Service or other members' content without our written consent, nor access or publish the Company’s application programming interface without permission. Probing, scanning, or testing the vulnerability of our Service or network is not allowed, nor is promoting any activity that violates this Agreement.

The Company may investigate and take legal action in response to illegal or unauthorized use of the Service, which may include terminating your account. Any software provided by the Company may automatically download and install updates, upgrades, or new features, though you may be able to adjust these automatic updates through your device’s settings.

7. Rights you Grant to the Company.

By creating an account, you grant the Company a worldwide, transferable, sub-licensable, royalty-free right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify, and distribute the information you allow us to access from third parties, as well as any content you post, upload, display, or otherwise make available on the Service or transmit to other members (collectively referred to as "Content"). This license is non-exclusive, except for derivative works created through the Service, for which the Company holds an exclusive license. For example, the Company will have exclusive rights to screenshots of the Service featuring your Content. To prevent misuse of your Content outside the Service, you authorize the Company to act on your behalf against unauthorized use by other members or third parties. This includes sending notices under local laws and regulations in India and considering relevant laws of your jurisdiction of incorporation (if you are a legal entity) or registration (if you are an individual) if your Content is misappropriated by third parties. Our license to your Content is governed by applicable laws, such as data protection regulations, and is limited to operating, developing, providing, improving the Service, and researching new ones. You acknowledge that your Content may be viewed by other members and visitors to the Service, including those who receive shared Content from other users, members, or agents.

You affirm that all information submitted during account creation, including data provided in the account creation process, is accurate and truthful. You confirm that you have the right to post the Content on the Service and grant the license described above to the Company.

You understand and agree that we may monitor or review any Content you post within the Service. We reserve the right to remove any Content, in whole or in part, if we believe it violates this Agreement or could damage the Service’s reputation.

When interacting with our customer care representatives, you agree to be courteous and respectful. If your conduct towards any of our customer service representatives or employees is deemed threatening, harassing, or offensive, we reserve the right to immediately terminate your account.

As part of your use of the Service, you agree that we, our affiliates, and third-party partners may display advertisements. By providing suggestions or feedback about our Service, you agree that the Company may use and share this feedback for any purpose without compensating you.

Please be aware that the Company may access, store, and disclose your account information and Content as required by law, to fulfill our agreement with you, or if we believe such actions are necessary to satisfy legitimate interests. This includes, but is not limited to, compliance with legal processes, enforcing the Agreement, addressing claims that Content infringes third-party rights, responding to customer service requests, or protecting the rights, property, or personal safety of the Company or others.

8. Community Rules.

By using the Service, you agree to adhere to the following community rules and not engage in any activities that are illegal or prohibited by this Agreement. You must not use the Service for harmful or malicious purposes, or in any manner that could damage the Company. Compliance with our Terms of Use and Privacy Policy is expected, and these may be updated periodically.

Prohibited Conduct:

(i) Spam and Fraud: You must not spam, solicit money from, or defraud other members.
(ii) Impersonation and Privacy: Impersonating individuals or entities, or posting images of others without their permission, is prohibited.
(iii) Harassment and Defamation: Bullying, stalking, intimidating, assaulting, harassing, mistreating, or defaming others is not allowed.
(iv) Intellectual Property: Posting Content that infringes on anyone’s rights, including privacy, copyright, trademark, or other intellectual property or contractual rights, is prohibited.
(v) Hate Speech and Explicit Content: Content that constitutes hate speech, threats, sexually explicit material, or pornography is forbidden. You must not post Content that incites violence or features nudity or graphic violence. Promoting racism, bigotry, hatred, or physical harm against any group or individual is strictly prohibited.
(vi) Personal Information: Soliciting passwords or personal identifying information from other members for commercial or unlawful purposes, or disseminating another person’s personal information without their consent, is not allowed.
(vii) Account Use: Using another member's account, sharing an account, or maintaining multiple accounts is prohibited. Creating a new account after your account has been terminated, without our permission, is also not allowed.

The Company reserves the right to investigate and potentially terminate your account without refunding any purchases if you violate this Agreement, misuse the Service, or engage in behavior deemed inappropriate or unlawful by the Company. This includes actions both on and off the Service. Violating these rules or our Privacy Policy will result in the automatic revocation of your authorization to use the Service.

9. Other Members' Content.

While the Company reserves the right to review and remove Content that breaches this Agreement, the responsibility for such Content lies entirely with the member who posted it. The Company cannot ensure that all Content will adhere to this Agreement. If you encounter Content on the Service that you believe violates this Agreement, please report it using the reporting features within the Service or through our contact form available on our official website at https://in.e-payhub.net/.

10. Purchases.

General Information: The Company may offer products and services for purchase ("in-app purchases") through various platforms including the App Store, Google Play Store, carrier billing, the Company’s direct billing system, or other authorized payment platforms. When you make an in-app purchase, you must confirm the transaction with the relevant payment provider. Your chosen payment method, whether a credit card or a third-party account (e.g., Google Play Store, App Store), will be charged the displayed price for the selected service(s) plus any applicable sales or similar taxes. By completing the purchase, you authorize the Company or the third-party provider to process this charge.

Refund Policy: Digital items purchased through our website are non-refundable. If a user breaches the Terms of Use, our policies, or any applicable laws, their account may be terminated, and any pending transactions will be canceled without a refund. Fees and transaction commissions already paid are non-refundable. Refunds are only available in cases where there are technical issues with the service or errors on our part that prevent the user from receiving the product. To request a refund, users must contact us via the provided email within 14 days of the transaction. Refund requests will be processed only if the user is at least 18 years old and will be issued through the same payment method used for the original purchase.

11. Notice and Procedure for Making Claims of Copyright Infringement.

If you believe that your work has been copied and posted on the Service in a manner that constitutes copyright infringement, please submit a takedown request using the provided form.

Required Information:

  1. Signature: Include an electronic or physical signature of the person authorized to act on behalf of the copyright owner.
  2. Description: Provide a description of the copyrighted work that you believe has been infringed.
  3. Location: Detail the location of the material on the Service, ensuring the description is sufficient to help us locate the alleged infringing content.
  4. Contact Information: Include your address, phone number, and email address.
  5. Statement: Provide a written statement affirming that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  6. Affirmation: Include a statement under penalty of perjury confirming that the information in your notice is accurate and that you are either the copyright owner or authorized to act on their behalf.

The Company will terminate the accounts of individuals who repeatedly infringe copyrights.

12. Disclaimers.

The Company provides the Service on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, the Company disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, related to the Service and its content. This includes, but is not limited to, implied warranties of satisfactory quality, merchantability, fitness for a particular purpose, or non-infringement. The Company does not guarantee that:

(a) The Service will be uninterrupted, secure, or free from errors;
(b) Any defects or errors in the Service will be corrected; or
(c) Any content or information obtained through the Service will be accurate.

The Company is not responsible for any content posted, sent, or received through the Service by you, other members, or third parties. Any material downloaded or otherwise obtained through the use of the Service is done at your own risk and discretion.

13. Third-Party Services.

The Service may include advertisements and promotions from third parties, as well as links to external websites or resources. The Company is not responsible for the availability or lack thereof of these external websites or resources. If you choose to interact with third parties provided through our Service, their terms will govern your interactions. The Company is not liable for the terms or actions of these third parties.

14. Limitation of Liability.

To the fullest extent permitted by applicable law, neither the Company nor its affiliates, employees, licensors, or service providers will be liable for any indirect, consequential, exemplary, incidental, special, punitive, or enhanced damages. This includes, but is not limited to, loss of profits, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

(i) Your access to, use of, or inability to access or use the Service;
(ii) The conduct or content of other members or third parties on, through, or following use of the Service; or
(iii) Unauthorized access, use, or alteration of your content, even if the Company has been advised of the possibility of such damages.

Please note that some jurisdictions do not allow the exclusion or limitation of certain damages, so the exclusions and limitations described in this section may not apply to you.

15. Arbitration, Class-Action Waiver and Jury Waiver.

Except for members residing in India and other jurisdictions where applicable law prohibits it:

1. Any dispute or claim arising from or related to this Agreement (including any alleged breach) or the Service must be resolved through BINDING ARBITRATION administered by JAMS, following the JAMS Streamlined Arbitration Rules & Procedures, with modifications as outlined in our Arbitration Procedures. The only exception to this arbitration requirement is that either party may file an individual claim in a small claims court with appropriate jurisdiction. If a claim is filed in arbitration, the responding party may request that it proceed in small claims court if the claim falls within its jurisdiction. If this request is made before an arbitrator is appointed, the arbitration will be closed administratively. If made after an arbitrator is appointed, the arbitrator will decide whether to continue in arbitration or move the case to small claims court. Arbitration will be conducted based on written submissions unless either party opts for an oral hearing. Regardless of the chosen forum, you agree not to initiate, maintain, or participate in any class action, class arbitration, or representative action against the Company.

2. By using the Service, you agree to this arbitration agreement, which means YOU WAIVE YOUR RIGHT TO GO TO COURT to assert or defend any claims against the Company (except for small claims court matters). YOU ALSO WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. If you bring a claim against the Company outside of small claims court (and the Company does not request transfer to small claims court), a NEUTRAL ARBITRATOR, rather than a judge or jury, will resolve the dispute. The arbitrator has the authority to grant relief similar to what a court can provide and may conduct hearings and review evidence. Arbitration is generally more straightforward and streamlined compared to court trials. Arbitrator decisions can be enforced in court but overturned only under very limited circumstances. For further information on the arbitration process, refer to our Arbitration Procedures.

3. Any action to enforce this arbitration agreement, including actions to confirm, modify, or vacate an arbitration award, may be filed in any court with competent jurisdiction. If this arbitration agreement is deemed unenforceable, any litigation against the Company (except for small claims actions) must be initiated in federal or state courts located in India. You irrevocably consent to the jurisdiction of those courts for such matters.

16. Governing Law.

For users, customers, or agents residing in India or in locations where our arbitration agreement is legally prohibited, the laws of India, excluding its conflict of laws principles, will govern any disputes arising from or related to this Agreement or the Service. However, all disputes and controversies between the parties must be resolved exclusively by the local state courts of India, applicable to both private individuals and corporate entities.

17. Venue.

Except for members residing in the EU or European Economic Area, who may bring claims in their country of residence in accordance with applicable law, and except for claims that may be appropriately brought in a small claims court of competent jurisdiction, all disputes arising from or related to this Agreement, the Service, or your relationship with the Company that are not subject to arbitration must be litigated exclusively in the state courts of India. Both you and the Company consent to the personal jurisdiction of the courts in India and waive any objections based on the argument that such courts represent an inconvenient forum.

18. Indemnity by You.

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, directors, agents, and employees from any and all complaints, demands, claims, damages, losses, costs, liabilities, and expenses, including attorney’s fees, that arise from or relate to your access to or use of the Service, your Content, or your breach of this Agreement.

19. Entire Agreement; Other.

This Agreement, including these Terms of Use, our Privacy Policy, and any additional terms you agree to when purchasing features, products, or services on the Service, constitutes the entire agreement between you and the Company regarding your use of the Service. If any provision of this Agreement is deemed invalid, the remaining provisions will continue to be in full force and effect. The Company’s failure to exercise or enforce any right or provision under this Agreement does not constitute a waiver of that right or provision. Your account on the Company’s official website is non-transferable, and all rights to your account and its Content terminate upon your death. This Agreement does not create any agency, partnership, joint venture, fiduciary, or special relationship, nor does it grant you authority to represent or bind the Company in any way.